FAQ

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How much material do I need?

You'll need to know the dimensions of the work area. Input this information into the mulch/material calculator and then select the desired thickness (inches) to be installed. The computer number will give an exact yardage amount needed. One yard of mulch will cover an area 162 sq. ft. applied at a depth of 2".

Can deliveries be dumped in more than one area?

At the discretion of our drivers, attempting to split the load may be an option, but outcome not guaranteed. The trucks operate on a dump function. Once the load begins to descend it is impossible to accurately judge/stop.

If I order two different material types, do they come on the same delivery?

Loading separate orders on the same truck is not possible as the product will mix when delivered/dumped.

How big are your trucks and what is the maximum load I can get?

We have several different delivery trucks that can accommodate anywhere from 1 to 18 yards of mulch. Weight restrictions limit sand/soil/stone loads to 5 yards per delivery.

How soon should I install mulch after it's delivered?

It is recommended that mulch not be installed if rain is predicted within 24-48 hours. This allows the product to dry and prevents "washout" thus avoiding fading in color.

Disclaimer: Kramer Services is not liable for color washout of color-enhanced mulch if installed outside of the recommended conditions.

How much can my truck hold?

- Light trucks should be able to carry 800 lbs.

- Most pickup trucks are designed for half ton loads (1,000 lbs).

- 3/4 ton trucks can hold 1,500 lbs.

- Standard 6 ft beds are able to haul a level 2 yds of mulch.

What is the lead time for a delivery?

We are usually able to deliver within 48 hours after an order is placed.

If I require more than one delivery, am I charged delivery fees twice?

After the first, delivery rates are reduced by $10. I.e. Up to 5 miles, standard delivery fee is $40. Fee for additional deliveries is $30. Discount only applies to additional deliveries made within 7 days following the first.

Preserving mulch color and avoiding color washout:

Color enhanced mulch should not be installed if rain is in the forecast. Allowing 24-48 hours "drying" time after spreading will avoid the color from being washed out.

NOTE: All products are sold in bulk, by the yard. One yard equates to 27 cubic feet. 

Hours of Operation:                                   

Monday - Friday 8am-5pm

Saturday - Closed              

Sunday - Closed                                  

Delivery Rates:

<5 miles $55

5-10 miles $60

>10 miles TBD/5 yd Minimum/At Our Discretion